Question 1

What is the ShelfPerks Merchant App?

Accepted Answer

The ShelfPerks Merchant App is a mobile and web application for store owners to manage retail operations including POS, inventory, billing, and e-commerce. It can run on Android, iOS devices or in a web browser.

Question 2

What is the Printer Bridge driver?

Accepted Answer

Printer Bridge is a driver that connects your web browser to thermal POS printers using ESC/POS protocol. It enables direct printing of receipts and invoices from the ShelfPerks merchant portal running in your browser to thermal printers.

Question 3

Do I need Printer Bridge to use ShelfPerks?

Accepted Answer

Printer Bridge is only needed if you want to print receipts and invoices directly from the browser-based merchant portal to thermal POS printers. It's not required for the mobile app functionality.

Question 4

What is ESC/POS?

Accepted Answer

ESC/POS is a standard printer command language used by most thermal receipt printers. The Printer Bridge driver uses ESC/POS to communicate with your thermal printer for printing receipts and invoices.

Question 5

Is the ShelfPerks Merchant App and Printer Bridge free?

Accepted Answer

Yes, both the ShelfPerks Merchant App and Printer Bridge driver are free to download and use.

Question 6

Which thermal printers are compatible with Printer Bridge?

Accepted Answer

Printer Bridge is compatible with most thermal POS printers that support the ESC/POS protocol, including popular brands used in US retail stores.

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